Frequently Asked Questions

Here’s a clean and concise Frequently Asked Questions (FAQs) section tailored for your women’s hijab/modest clothing store:
1
How to select the fabric of the hijabs?
Choosing the right fabric depends on your needs. – Chiffon: Lightweight and elegant, perfect for formal wear. – Jersey: Stretchy and soft, ideal for daily use. – Cotton: Breathable and comfy, great for warmer days. – Satin/Silk: Smooth and shiny, best for special occasions. Pick what suits your comfort and style best!
2
Which accessories will go with a hijab?
Hijab-friendly accessories include undercaps, magnetic pins, brooches, and stylish clips. You can also add statement earrings (if your hijab style shows them) or pair with coordinated modest outfits.
3
How to find the correct hijab size?
Our standard hijabs are sized to provide full coverage and easy styling. For most styles, a length of 70x180 cm works well. Check the size guide on each product for exact measurements.
4
How to redeem my gift card?
At checkout, simply enter your gift card code in the "Gift Card or Discount Code" box. The amount will be automatically applied to your order.
5
How can I change my order?
If you need to change your order, please contact us within 12 hours of placing it. Once shipped, we can’t make changes, but we’ll do our best to help!
6
Can I return or exchange fee items?
Yes! We accept returns and exchanges within 7 days for eligible items. Products must be unused, in original condition, and in original packaging. Free items may not be eligible for refund, but you can request an exchange.
1
What Return Policy Do You Have?
We offer a 7-day return and exchange policy. Items must be unused, in original condition, and returned in their original packaging. Sale items and gift cards are non-refundable.
2
How can I follow up on my order?
Once your order is placed, you’ll receive a tracking number via email. You can follow your shipment online or contact our support team for updates.
3
Which forms of payment are accepted by you?
We accept all major credit/debit cards, PayPal, and secure digital payments. All transactions are protected with end-to-end encryption for your safety.
4
Do you provide shipping to other countries?
Yes, we ship internationally! Shipping times and costs may vary by location. Full details are provided at checkout.
5
How can I get in touch with your customer service?
You can reach us 24/7 via email, live chat on our website, or through our contact form. We usually respond within a few hours.
6
Do the measurements match the sizes?
Yes, all our products are measured carefully. Each item includes a size guide to help you choose the right fit. If unsure, feel free to contact us before ordering.
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